Shipping policy

 Shipping Policy

 Where We Ship We currently ship to all European Union (EU) member states.

 Processing Time Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

 Delivery Times Once shipped, estimated delivery times are:

  5–14 business days

 Delivery times are estimates and may vary due to carrier delays or customs processing.

 Shipping Costs Shipping costs are calculated at checkout based on your location and order weight. We offer free shipping on orders over €50 within the EU.

 Order Tracking Once your order has been shipped, you will receive a confirmation email with a tracking number so you can follow your delivery.

 Lost or Delayed Packages If your package has not arrived within the estimated timeframe, please contact us at support@la-azul.eu . We will work with the carrier to locate your shipment. If a package is confirmed lost, we will offer a replacement or full refund.

Orders returned to us due to an incorrect or incomplete address may be subject to additional shipping charges before being resent.

Contact Us If you have any questions about these terms, please don't hesitate to get in touch with us at support@la-azul.eu.